We use UPS Ground for most shipments and charge standard UPS rates. To get a shipping quote, add the items you wish to order to your shopping cart. In your shopping cart you can enter your zip code and shipping method to get exact rates before you place your order. Shipping prices are quoted based on UPS rates from Denton, TX 76205 to the specified zip code. Please note: UPS Ground transit is not guaranteed, delivery times can change due to volume or weather. Please allow for the processing of orders when configuring arrival expectations. Merchandise is made to order and done by a 3rd party service. Most items take about 3 to 7 days to create and then are directly shipped to you. Specialty prints such as limited edition prints can take an additional 7 to 10 days on top of the expected arrival date. We don’t include a receipt or invoice in the box and the only reference to the company is the return address if you choose to ship it directly as a gift. As soon as the item is shipped you will receive a tracking number via email.
Similar to domestic shipping, international shipping needs to allow for processing times. The customer/recipient is responsible for any and all applicable duties and taxes. Due to the high prices of international shipping I recommend looking at the limited rolled canvas print option. These are delivered in a tube rather than a large box allowing for more reasonable shipping cost. If a purchase is made and it is delivered according to the tracking information but never picked up or received and sent back to me, the customer will be responsible for paying shipping costs a second time. Otherwise you will have the option to receive a refund on the cost of the prints, excluding shipping.
I offer a 100% satisfaction guarantee in regards to the workmanship and quality of materials. I strive to deliver the best and most accurate reproduction of the original painting possible. If you encounter and issue with your order please contact me within 72 hours of delivery and let me know what is the issue. You will need to send photos of any damages so that I can handle it through the shipping company. Replacements will require the same amount of processing and shipping time as the initial order. For issues with international orders, if there is an issue on my end I will not hesitate to replace the order but for any shipping related issues please see the international shipping paragraph.